Myself, my husband and our 3 kids went to a competitors bank branch in Airdrie with money in hand to open up savings accounts for each of my kids. Unfortunately, we were told that without an appointment, they couldn't help us out or open new account for us. We left, disappointed, and decided to drop by the Royal Bank branch on main street in Airdrie to see if they could fit us in. While they were extremely busy with many customers in line, a wonderful account manager came and helped us, fit us in right away, and spent an hour with us opening accounts for my kids. She even made the experience fun for them! I was totally impressed. We are transferring all our accounts to this branch. Can't speak highly enough of them.Lire plus
Barbara Gardner went wayyy over and beyond.
This has always been a fantastic bank. Barb at the front desk is always friendly and helpful. All the staff are super and it's a friendly ambiance.
Anyway we needed to to a legal thingummy, I won't get into the details, but Ms Gardner helped us so much and we were all so impressed by her professionalism and help when we were in a tight spot. Many thanks Barbara!Lire plus
The staff in the pharmacy are very knowledgeable and caring. I cant say enough about them. I love them dearly - they look after my husband and me.Lire plus
La Financière Fairstone est au premier plan de l’industrie canadienne des institutions offrant des solutions de prêt aux emprunteurs de quasi premier ordre. La Financière Fairstone...plus...Plus de texte
7th and 7th Downtown Calgary is my home branch, which I had to open up in 2008 when I moved there from Ontario, Well I have been back in Ontario for over a year now and had a unfortunate situation with my account. It was truly a out of luck- if by the BOOk thing. BUT a girl; Christian and a young fellow Jeff sorted things out for me, along with some non connected advice that came across as 2 people who actually cared without effort-this, at the branch level, it wasn't one one of those call center services. 2 months ago they had also called me up when my debit card was being used in a manner that was erratic to my history and use, thereby making sure my card was not in the wrong hands.
WELL BOTTOM Line is that with so many things I have had in the NEGATIVE banking thoughts; this Branch Takes the Cake and deserves to be recognized for their people skills, and THEY ALWAYS HAD Coffee available, sometimes even donuts.
Thank-you Very much- from Bill JohnsonLire plus
La Financière Fairstone est au premier plan de l’industrie canadienne des institutions offrant des solutions de prêt aux emprunteurs de quasi premier ordre. La Financière Fairstone...plus...Plus de texte
Farhan is the guy who help me he is just awesome. the whole are wonderful too. thank you so much Farhan. Look for this guy if you’ll go there. Lire plus
The customer service was amazing, made a withdrawal and I was not pressured with incriminating questions while just trying to take out money I worked for. 10/10 branch would definitely recommend.Lire plus
PARLY IN THE STONY PLAIN 170ST was so pleasant, knowledgeable and approachable. I made a mistake going to the wrong branch on my appointment - I asked the Customer Service an appointment in STONY PLAIN but was not realized I was assigned an appointment to 50th. I live in West End, no way I would go to the farthest branch during the high snow, it was good thing PARLY accomodated me. Our transaction done dealt good. Awesome PARLY !!!Lire plus
Maureen was the name of the lady who assisted me, if I remember correctly. She was patient, thorough and took the time to explain everything to me. I had a lot of paperwork as a lot of changes to my banking due to a change in address. You were fabulous. Thank you, Maureen.Lire plus
I don't know who looks here, but I seen 1 review with 1 star. I've been banking here for over 15yrs and I'm annoyed by unprofessionalism. I have no complaints!
DaveLire plus
I recently just applied for a loan application and Sonia was very accommodating and helpful with my application. The approval was really easy and the fund was available for me within the same day. Highly recommended for people that needs emergency funding. ??Lire plus
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