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I just bought a sofa from The Brick at college park. People there were very helpful and nice. I recommend shopping at this store.
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Had the BEST sales person today helping us buy a new refrigerator… Thank you Aneeta for your professionalism, your expertise and your great price! IF only customer care could always Ben this good !!!
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I'm taking the time to write this because I think excellent service and business practices should be acknowledged. I purchased a mattress on sale at this location and I absolutely cannot fault any aspect of the whole transaction, beginning and ending with the salesperson, Patience. She went out of her way including on her days off to assist us and follow up the purchase, and the whole organization seems to be well-run in terms of how sales are handled and followed up. Very impressed.
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Once again, superb service from the Team at Weston Rd location. Anu, Meena and the service desk staff assisted with patience and friendly smiles. I will definitely do more business with the store. Really appreciate.
Happy CX- Carol Mc
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I visited the Brick Outlet in Scarborough and Abdul was my sales associate. He was very helpful from the time I entered until my product was delivered. He followed up every step of the way. I really appreciated his service and will call upon him in the future for any future purchases. It was great to work with him.
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We were looking for a sectional sofa love seat combination that would fit in our unusually narrow townhouse living room. Angela N very patiently went over the options and found us the best deal. We love it! We ended up getting great deals on a new guest room bed and accent cabinet as well! Thanks Angela N!
Delivery guys were careful, clean and professional as well!
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Im in the middle of moving to a new place and had been searching for a new sofa for a while until I came to Brick. The choices were great and affordable. Above all else, the customer service was fantastic. Thank you Sushant for your help! I highly recommend going here for your furniture needs!
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Recently shopped at this store for some furniture items and happen to meet with sales person Renu there. She was very helpful and had full knowledge about furniture and other items in the store. She has very good communication skills, friendly and she made us feel very special. Took time in understanding our needs and then was very patient while we were making decision She never pushed or rushed us to complete the purchase. She was very profession and wonderful to deal with. Amazing!
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Great customer experience! Tony was knowledgeable on all of the product lines and provided excellent customer service.
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Rog is such a great guy and very helpful. I’ve been dealing with him for years and he has made the all these purchases so easy. I will continue to promote him and this store for their professionalism.
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Had several great experiences at this store. Sales rep Adam Bryan was extremely helpful in selecting and ordering our appliances and making sure everything was correct. The store manager, Syed, went out of his way to assist us when the pandemic caused delays in appliances due to chip shortages. Would highly recommend this store.
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I am not generally a fan of big box furniture stores but the exact table and chairs I wanted were available at this store so I went in. The customer service was excellent - the young salesman who helped us really went out of his way to answer my many questions - and we had our dining set in two business days. Great!
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We recently purchased a sofa and chair. The salesman Peter was very knowledgeable and helpful. The manager Marshall was very personable and generous. Thank you both.
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If you're going to the Brick on Upper James - try to get Nabil to help you. He is tremendous, showed us all the options, discounted pricing - Now this is what customer service should look like.
Thank you Nabil
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