Precision Countertops

We hired this company to install our quartz countertops, but when they arrived, they delivered the wrong piece. After they ordered a replacement, it took six weeks to arrive, yet they have not come to fix their error. Despite our numerous emails and calls, they continue to ignore us and provide vague responses. The situation has escalated to the point where even the owner has his secretary screening calls and refuses to communicate with us. We have already PAID IN FULL for the countertop, and